Microsoft 365 Purview Records Management | 7th-9th December 2026

Feel empowered by having the skills and knowledge to effectively manage records, ensure compliance, and enhance data security within your Microsoft 365 environment. You will do this through knowing how to design, configure, and implement Microsoft 365 to maximize its features, and gain insights into licensing and information architecture requirements to support robust information governance.
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Online
Course

8 hours in total

CPD Credits

8

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Microsoft 365 Purview Records Management Course

Feel empowered by having the skills and knowledge to effectively manage records, ensure compliance, and enhance data security within your Microsoft 365 environment. You will do this through knowing how to design, configure, and implement Microsoft 365 to maximize its features, and gain insights into licensing and information architecture requirements to support robust information governance.

What you will achieve after going on the course

Implement Effective Records Management Policies: Clients will gain the skills to establish and enforce robust records management policies within their Microsoft 365 environment. This includes understanding retention policies, retention labels, and how to apply them effectively to ensure compliance and data integrity.

Streamline Information Governance: Clients will learn to manage and govern information more efficiently by leveraging Microsoft 365’s records management features. This includes using metadata, content types, and file plans to organize and classify records, making it easier to locate and manage important information.

Enhance Data Security and Compliance: Clients will be able to implement security measures and compliance controls to protect sensitive information and ensure that their records management practices align with regulatory requirements. This includes setting up retention triggers, managing disposition options, and understanding the principles of retention.

Is This Course Right For Me?

This course is for: 

Those who have roles involving the management of records 
Those involved in the design and adoption of Microsoft 365 for information management. 
Delegates could include: 

Records Managers / Officers / Staff 
Information Governance Officers / Managers 
Data Protection Officers (DPOs) 
This is an advanced Microsoft 365 course and assumes you are already:  

Familiar with using Microsoft 365 for file storage including SharePoint (if not, please see our Microsoft 365 SharePoint Super User Training Course) 
Familiar with editing document metadata (properties) in SharePoint (if not, please see our Microsoft 365 SharePoint Super User Training Course) 
Familiar with information life cycles and records management in general terms (if not, please see our Records Management Training Course)

Learning Objectives

  • To give an overview of the Microsoft 365 ecosystem for Records Managers
  • To look at the pros, cons, and weaknesses of various features from a standards and compliance perspective
  • To provide an understanding of different approaches to records management
  • Considerations when assessing information risk and mitigation / acceptance of risk
  • To gain hands-on experience with Microsoft 365 Records Management compliance features
  • To work through practical exercises
  • To identify key support channels and resources
  • Thinking about your next steps and user adoption

The problems that customers are facing

Problem 1

Problem: Organizations often struggle with inconsistent and outdated records management policies, leading to data breaches and non-compliance with regulatory requirements. Without robust policies, it becomes challenging to maintain data integrity and ensure that records are managed properly throughout their lifecycle. 

Solution: To address this, organizations should leverage SharePoint’s records management capabilities to develop, implement, and regularly review comprehensive records management policies and procedures. This includes defining the information lifecycle for various record categories, ensuring secure storage, and controlling access to records. Additionally, investing in training and raising awareness among employees about the importance of records management and compliance with policies will help maintain data integrity and ensure that records are managed properly throughout their lifecycle.

Problem 2

Problem: Inefficient information governance can result in difficulties locating and managing important information, causing delays in decision-making and operational inefficiencies. Poorly organized data can hinder collaboration and lead to miscommunication within teams and with external partners. 

Solution: To streamline information governance, organizations should establish a cohesive information governance framework within SharePoint that includes clear policies, procedures, and roles for managing information. This involves leveraging SharePoint’s metadata, content types, and file plans to organize and classify records. Additionally, fostering a culture of information governance by providing training and support to employees will ensure that everyone understands their responsibilities and the importance of adhering to governance policies. By doing so, organizations can improve the efficiency of information management, enhance collaboration, and reduce operational inefficiencies.


Problem 3

Problem: Organizations may face challenges in protecting sensitive information and ensuring compliance with regulatory requirements. This can lead to data breaches, legal repercussions, and financial losses. Proper security measures and compliance controls are essential to safeguard data and align records management practices with legal standards. 
Solution: To enhance data security and compliance, organizations should implement comprehensive data protection measures within SharePoint, including configuring and managing Data Loss Prevention (DLP) policies to prevent unauthorized sharing of sensitive data. Additionally, establishing and enforcing security measures and access controls within SharePoint will protect sensitive information, reducing the risk of data breaches. Regular audits and reviews of compliance policies will help ensure that data handling practices align with regulatory requirements and organizational policies. By doing so, organizations can safeguard their data, reduce the risk of legal repercussions, and maintain compliance with regulatory standards.

Course Agenda

This course is split into four modules and includes hands on experience in a Microsoft 365 training environment. You will be given an understanding of the most up to date technology underpinned by records management best practice and standards.

The course will cover the following topics:

Module 1:
  • Records Management and M365
  • Microsoft 365 Environment
  • Modern Collaboration Architecture
  • Considerations in a cloud world
  • Data Governance within M365
  • Microsoft 365 Information Architecture
  • Relationship between Teams & SharePoint
  • Metadata and Content types
  • Making the most of metadata

Module 2:
  • Microsoft Purview compliance portal
  • Records Management Overview
  • Records Management Features
  • Retention Policies
  • Retention Labels
  • Static and Adaptive scopes
  • File Plans
  • Retention triggers including event triggers
  • Labels declaring records

Module 3:
  • Auto-application of retention labels
  • Retention labels vs Retention Policies
  • Principles of retention
  • Disposition options
  • Best practice for retention labels and policies
  • Licensing requirements for RM
  • M365 records management limitations

Module 4:
  • eDiscovery
  • Data Loss Prevention (DLP)
  • Dashboards, audit log and reporting
  • Which license do we need?
  • Planning for change
  • Working together with IT
  • M365 Assessment against key RM standards

Recommended Learning Pathway

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